1. Information We Collect
Nova Scale Media collects personal and non-personal information to deliver, optimize, and improve our marketing services.
Information You Provide
When you interact with our website, book a strategy call, or communicate with us, you may voluntarily provide:
* Full name
* Email address
* Phone number
* Business name
* Marketing goals, revenue figures, and growth-related information
* Any other details you submit through forms, scheduling tools, email, SMS, or consultations
Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and device information
* Pages viewed and time spent on the site
* Referral sources and general usage data
This data helps us improve website performance, user experience, and campaign effectiveness.
2. How We Use Your Information
We use collected information to:
* Deliver and manage our digital marketing services
* Conduct strategy calls and consultations
* Create, optimize, and manage email, SMS, advertising, SEO, and web campaigns
* Communicate with you regarding services, updates, or support
* Analyze performance metrics and improve our systems
Send marketing or educational communications *only if you opt in**
3. Email & SMS Communications
If you opt in to receive email or SMS communications:
* You may receive strategy updates, marketing insights, service information, or follow-ups
* Message frequency may vary
* Standard message and data rates may apply
* You may unsubscribe or opt out at any time by following the instructions in the message or contacting us
We do not sell or share SMS or email contact information for third-party marketing purposes.
4. Location Information
With your permission, we may collect general location data (such as city or region) to:
* Enforce limited availability per city
* Improve service relevance and targeting
Location data is used solely for operational purposes and is not used to personally identify you.
5. Your Rights and Choices
You have the right to:
* Request access to the personal data we hold about you
* Request correction or deletion of your data
* Opt out of email or SMS communications at any time
* Withdraw consent where applicable
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain personal information only for as long as necessary to:
* Provide services
* Meet legal or regulatory obligations
* Maintain internal records and analytics
You may request deletion of your data at any time, subject to legal requirements.
7. Sharing and Disclosure
Nova Scale Media does not sell, rent, or trade personal information.
We may disclose information only:
* When required by law or legal process
* To comply with regulatory obligations
* To protect our legal rights, property, or safety
* To trusted service providers strictly necessary for operating our services (under confidentiality agreements)
8. Analytics & Tracking Technologies
We may use cookies, pixels, and analytics tools to:
* Measure website traffic and engagement
* Optimize marketing campaigns
* Improve site functionality
You may disable cookies through your browser settings, though this may affect site functionality.
9. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal data from children.
If we become aware that such data has been collected, we will promptly delete it.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
However, no online system can be guaranteed 100% secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
Email: [email protected]
Phone Number: +1 619-759-6512